At BlastFinds (“we”, “us”, or “our”), we want you to shop with confidence. This Refund & Return Policy outlines the conditions under which refunds, returns, and exchanges are accepted when you shop on https://blastfinds.com (the “Site”).
Customer satisfaction is our top priority. We want you to love your purchase, but if you’re not completely satisfied, we’re here to help.
By placing an order through the Site, you agree to the terms outlined below.
Returns Eligibility
We accept returns and offer refunds under the following conditions:
- The item was received damaged, defective, or not as described
- You contact us within 14 days of delivery
- The product is unused, in original packaging (if applicable), and includes proof of purchase
Note: We currently do not accept returns for change of mind, wrong size selection (if sizing guide was provided), or delayed delivery due to logistics provider delays.
Refunds
Once we receive and inspect your return (if applicable), we will notify you of the approval or rejection of your refund.
If approved:
- Refunds are processed back to your original payment method
- Please allow 5–10 business days for funds to appear
Exchanges
We only replace items if they are defective or damaged. If you need to exchange for the same item, please email us at support@blastfinds.com with photos and your order number.
Return Shipping
- In most cases, we will provide a return shipping address or offer a replacement without return, depending on the supplier policy.
- Customers are responsible for return shipping costs unless the item is damaged or incorrect.
How to Request a Refund or Return
- Email us at support@blastfinds.com within 14 days of receiving the product
- Include:
- Your order number
- Description of the issue
- Clear photos or video of the item
- Our support team will respond within 1–2 business days
Non-Returnable Items
Certain types of products cannot be returned:
- Perishable goods (e.g., food items)
- Custom or personalized products
- Health and hygiene products (e.g., earrings, beauty tools)
- Clearance or final sale items
International Orders
Returns and refunds for international orders are handled similarly, though shipping times and costs may vary.
Our Promise
We work with trusted suppliers and always aim to resolve issues quickly. If something’s not right, contact us — we’re here to help.
Contact Us
Email: support@blastfinds.com
Website: https://blastfinds.com